Shipping policy
Backyard Bats Shipping Policy
Last Updated: July 31, 2026
At Backyard Bats, every order is important to us. Many of our products are handcrafted, custom-built, or made to order, so shipping times may vary depending on the product selected.
Order Processing
Most in-stock products ship within 1–3 business days after your order is placed.
Custom products, including custom bats, gloves, uniforms, and other personalized items, require additional production time before shipment.
Typical production times:
| Product | Production Time |
|---|---|
| Custom Wood Bats | 2–4 weeks |
| Custom Gloves | 4–8 weeks |
| Custom Batting Gloves | 3–5 weeks |
| Uniforms & Team Apparel | 3–6 weeks |
| Stock Equipment & Accessories | 1–3 business days |
Production times are estimates and may vary during peak seasons.
Shipping Carriers
We primarily ship using:
- UPS
- FedEx
- USPS
- Canada Post (Canada)
Carrier selection is determined by destination, package size, and delivery speed.
Shipping Rates
Shipping charges are calculated during checkout based on:
- Package size
- Weight
- Shipping destination
- Selected shipping method
From time to time Backyard Bats may offer free shipping promotions.
Order Tracking
Once your order ships, you'll receive an email containing your tracking information.
Please allow up to 24 hours for tracking information to become active.
Delivery Estimates
Typical transit times after shipment:
United States
- Standard: 2–7 business days
- Expedited: 1–3 business days
Canada
- Standard: 2–8 business days
International
- Varies by destination
Delivery estimates do not include production time for custom products.
Custom Orders
Because every custom product is made specifically for the customer:
- production begins shortly after the order is placed
- custom orders cannot be canceled once production has started
- shipping timelines are estimates and are not guaranteed
If your order contains both stock and custom products, Backyard Bats may ship items separately.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address.
If an incorrect address is submitted:
- additional shipping charges may apply
- delivery delays may occur
- Backyard Bats is not responsible for packages delivered to incorrectly entered addresses
Lost or Damaged Shipments
Please inspect your order immediately upon arrival.
If your package arrives damaged:
- Take photos of the packaging and product.
- Contact Backyard Bats within 5 business days of delivery.
- Include your order number and photographs.
We will work with the shipping carrier to resolve the issue as quickly as possible.
Package Delays
Once an order has been transferred to the shipping carrier, delivery times are outside Backyard Bats' control.
We are not responsible for delays caused by:
- weather
- customs processing
- carrier delays
- natural disasters
- labor disruptions
- incorrect addresses
International Orders
International customers are responsible for:
- customs duties
- import taxes
- VAT
- brokerage fees
These fees are determined by your country's customs authority and are not included in your order total unless otherwise stated.
Shipping Restrictions
Some products may not be available for shipment to certain countries due to shipping restrictions or regulations.